Refund and Returns Policy
At DigiDen, your satisfaction is our priority. We understand that purchasing digital products can sometimes be challenging, and we strive to make your experience as seamless as possible. Please read our refund and return policy carefully to understand your rights and obligations when making a purchase from us.
Digital Product Delivery:
- DigiDen specializes in delivering digital products directly to your email address. There are no shipping costs associated with our products.
- Upon purchase, you will receive your digital product subscription or top-up details promptly to your provided email address.
Refund Policy:
- We offer a 3-day satisfaction guarantee on all our digital products. If you are not completely satisfied with your purchase within the first 3 days of use, you are eligible for a full refund.
- To initiate a refund, please contact our customer support team within the specified timeframe with your order details.
- Refunds will be processed back to the original payment method used for the purchase.
Warranty:
- We stand behind the quality of our products and offer a full warranty during the specified warranty period.
- If you encounter any issues with your digital product during the warranty period, please reach out to our customer support team for assistance.
- We are committed to resolving any issues promptly to ensure your satisfaction
Exceptions
- Some products may have specific terms and conditions or attributes that vary from our standard refund and return policy. Please refer to the product description or contact our customer support team for more information.
Contact Us:
If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your experience with DigiDen is a positive one.
www.digi-den.com/contact
email: info@digi-den.com
Phone: +8801775424647